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OUR METHODOLOGY

Neosynapse is a next-generation consulting and software development company. Our principals have years of extensive experience developed in fast-moving technology companies and proven in some of the largest organizations in the world. We have unlocked the secret of delivering solutions at the speed of business.

By combining business management insight with information technology, operations experience, process development expertise and employing our process-oriented approach; our solutions are targeted to meet your actual business needs. Our typical engagements have a return on investment in months rather than years. Our final solutions meet your actual needs, not those of a business similar to yours or those you had months or even years ago.

We leverage the advantages and strengths of Frameworks and Methodologies specific to the industry, inclusive of but not limited to; the Zachman Framework, TMF Frameworx & NGOSS and the itSMF ITIL v.3 to provide our clients with a cohesive industry standard methodology in all our consulting and development engagements.

In essence, these Frameworks and Methodologies describe an approach for analyzing, designing and generating optimum solutions for your business and operations requirements; aligning business and services models to optimize the processes and applications that are essential to survival in todayÕs rapidly emerging technological environment and evolving end user services demands.

Our Frameworks

Zachman

The Zachman Framework is an enterprise architecture framework and was basically the foundation applied by other frameworks and methodologies that followed, first released almost twenty years ago. It is a basic grid, with five layers from most abstract ("planner") to most concrete ("sub-contractor"), and six columns of data, function, network, people, time and motivation, representing the questions "why?", "what?", "how?", "where?", "who?", and "when?" respectively.

TMF Frameworx and NGOSS

The TM Forum is the world's leading ICT industry association. It is focused on the core needs of today's service providers, next generation businesses and technological challenges.

The TM Forum Frameworx is a service-oriented integrated business architecture comprised of the Forum's business process framework (eTOM), information framework (SID), applications framework (TAM), and integration framework that make up the heart of NGOSS and allows business to realize ITIL-compliant implementations.

ItSMF & ITIL v.3

The information Technology Infrastructure Library (ITIL) is a set of concepts and practices which provide checklists, tasks and procedures that can be tailored to the IT infrastructure, organization and services (ITSM). In addition the recent work between the itSMF and the TMF has provided a method and standard for mapping the eTOM and ITIL processes. When combined they provide a holistic solution to best meet your particular business, infrastructure and operations needs.

Agile Software Development

Neosynapse development teams have experience with a variety of agile software frameworks, including the Dynamic Systems Development Method, Extreme Programming, and Scrum. With this range of agile options, the method which best supports a customer or an individual project can be selected, leading to the shortest time to deliver results. Using these iterative approaches to software development encourages frequent inspection of deliverables, early identification and removal of obstacles, and teamwork between technical and business resources alike.

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